ScalerDeep AI customer service: omnichannel embed, RAG knowledge base and MCP queries — 24/7 external support with product answers and live order lookup.

دعم AI — مبيعات وخدمة omnichannel

وكلاء AI قابلة للتضمين مع RAG وMCP — إجابات منتج وطلبات في محادثة واحدة.

المزايا الرئيسية

  • Embed on web, mini apps and mobile with a single App Key
  • RAG + brand tone for accurate, traceable answers
  • MCP queries for orders, logistics and inventory
  • Full multi-tenant isolation for data and sessions

Traditional bots fail on dynamic questions like order status. ScalerDeep orchestrates chat AI, retrieval and MCP tools in one bot.

Preview, monitor usage and go live in three steps: models, data sources and knowledge base.

FAQ

Which channels can ScalerDeep AI support embed into?
Web, H5, WeChat mini programs and mobile apps. Create an embed channel and use the App Key — see the embed guide in Help Center.
Can AI support look up live orders?
Yes. Connect MySQL and configure MCP semantic datasets; users ask in plain language in chat.
How is this different from a FAQ-only bot?
ScalerDeep combines RAG knowledge with MCP business queries — static policies plus dynamic order data in one bot.