ScalerDeep training knowledge base RAG: import FAQs and product docs with hybrid retrieval for accurate, traceable, on-brand AI support answers.

Enterprise Knowledge Base RAG

Import FAQs and product docs. Hybrid retrieval keeps AI answers grounded in your content — fewer hallucinations, on-brand tone.

Key benefits

  • Tenant-isolated knowledge bases
  • Hybrid keyword + vector retrieval
  • Per-bot knowledge and Skill binding
  • Import, sync and low-maintenance updates

Pure LLM bots invent policies and specs. RAG retrieves snippets first, then composes answers you can audit.

Combine with MCP: RAG for policies, MCP for live order status — one platform for static and dynamic knowledge.

FAQ

How does RAG reduce wrong answers?
The bot retrieves real document snippets before composing an answer, avoiding invented specs and policies.
What content can I import?
FAQs, product docs and more in the console; bind different knowledge bases per bot.
Can RAG work with MCP analytics?
Yes. RAG for static policies, MCP for live orders and inventory — orchestrated in one bot.